Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the DriverArmor platform and related services (collectively, the “Service”). By accessing or using the Service, you agree to these Terms.

Contracting Entity: When you agree to these Terms, you are entering an agreement with J-Star LLC, operating as DriverArmor.

1. Service Description

DriverArmor is a commercial fleet safety, compliance, and driver protection platform that provides:

• Automated SMS safety notifications and vehicle fault detection alerts
• FMCSA compliance monitoring and violation tracking
• DataQ (Request for Data Review) challenge management and status tracking
• Fleet diagnostic intelligence and preventive maintenance recommendations
• Fuel cost optimization and geographic routing intelligence
• Roadside assistance coordination (Truck Down)

2. Eligibility

The Service is available to commercial motor vehicle operators, fleet managers, owner-operators, and motor carriers operating in the United States. Users must be at least 18 years of age.

3. Account Registration

You may be required to provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

4. SMS Alert Terms

By enrolling in DriverArmor SMS alerts through our enrollment page:

• You consent to receive automated transactional SMS notifications related to safety, compliance, and DataQ status
• All messages originate from +1 (240) 866-2349
• Message frequency: approximately 2–10 messages per day depending on active alerts
• Standard message and data rates may apply
• Reply STOP to unsubscribe from SMS at any time
• Reply HELP for support information
• SMS consent is voluntary and is not a condition of any purchase, subscription, or service agreement
• Messages are transactional platform notifications — never marketing or promotional

5. Subscription and Fees

Certain features of the Service may require a paid subscription. Pricing, billing cycles, and payment terms will be disclosed at the time of purchase. Free-tier and trial features may be offered at our discretion and may be modified or discontinued.

6. User Obligations

• Provide accurate and current information
• Maintain the security of your account
• Comply with all applicable laws including FMCSA and DOT regulations
• Not misuse the Service for any unlawful purpose
• Not attempt to reverse-engineer, copy, or redistribute platform technology

7. Intellectual Property

The DriverArmor name, logo, platform, diagnostic intelligence algorithms, safety substrate data, and all associated content are the intellectual property of J-Star LLC. No license to use our intellectual property is granted except as necessary to use the Service as intended.

8. Data and Privacy

Your use of the Service is governed by our Privacy Policy. By using the Service, you consent to the data practices described therein. No mobile data will be shared with third parties/affiliates for marketing/promotional purposes at any time.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available.” We do not warrant uninterrupted, error-free, or completely secure operation. Vehicle diagnostic alerts and compliance information are provided for informational purposes and do not replace professional mechanical inspection or legal counsel. DataQ challenge outcomes are determined by FMCSA and are not guaranteed.

10. Limitation of Liability

To the maximum extent permitted by law, J-Star LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify J-Star LLC from claims arising from your use of the Service or violation of these Terms.

12. Termination

Either party may terminate at any time. To stop SMS alerts, reply STOP. To close your account, contact support. We may suspend access for Terms violations.

13. Governing Law

These Terms are governed by Maryland law. Disputes shall be resolved through binding arbitration in Washington County, Maryland, except that either party may seek injunctive relief in court.

14. Wireless Carrier Disclaimer

T-Mobile, AT&T, Verizon, and other wireless carriers are not liable for delayed or undelivered messages and are not responsible for message content.

15. Changes

We may update these Terms at any time. Material changes will be communicated via platform notification. Continued use constitutes acceptance.

16. Severability

If any provision is unenforceable, the remainder continues in full effect.

17. Entire Agreement

These Terms, our Privacy Policy, and our SMS Consent Policy constitute the entire agreement.