SMS Terms & Consent

Text a photo of your roadside inspection or citation to DriverArmor for review — and get DataQ status updates back, right from the cab.

Two-Way Support Program

Program Provider

Corporate Identity

BrandDriverArmor
Operated ByJ-Star LLC (DBA DriverArmor)
Entity TypeMaryland Limited Liability Company
LocationHagerstown, MD 21740
ServiceFMCSA violation & DataQ review

Customer Care

Response TimeWithin 24 hours
SMS Opt-OutReply STOP to any message

Program Number

SMS NumberAssigned at launch
DirectionTwo-way (send & receive)
Opt-OutReply STOP to any message
HelpReply HELP to any message

What This Program Is

DriverArmor lets you send a photo of a roadside inspection report, citation, or violation notice by text message. We process it (violation grading and DataQ challenge review) and text you back with status. This is a two-way, customer-initiated support program — not marketing. By opting in, you agree to send your documents to us and receive the following messages:

📥
Submission Confirmations
Confirmation that we received the inspection report, citation, or violation photo you texted in, and that it is queued for review.
📋
Review & Grading Results
Your violation grades (HIGH / MED / LOW), which violations are challengeable through DataQ, and requests for any additional pages or documents we need to complete the review.
📝
DataQ Status Updates
Request for Data Review (DataQ) filing status, challenge outcome alerts, and deadline reminders for the challenges we are handling for you.

Sample Messages

"DriverArmor: got your inspection report — reviewing now. You'll have your violation grades within the hour. Reply STOP to opt out. Msg&Data rates may apply."
"DriverArmor: 2 of your 3 violations are challengeable through DataQ. We're preparing the challenge letters. Reply HELP for help. Reply STOP to opt out."
"DriverArmor: the photo was cut off — please resend page 2 of the inspection so we can grade the last violation. Msg&Data rates may apply."
"DriverArmor DataQ Update: your challenge for inspection #MD2026041501 was accepted for review by FMCSA. We'll text you the outcome. Reply STOP to opt out."

Message Frequency

Message frequency varies based on the items you send and their review status — typically a short back-and-forth per violation you submit. Standard message and data rates may apply — contact your wireless carrier for plan details.

Enroll to Text In Your Violations

Optional: add your mobile number below if you'd like to text your inspection or citation photos to DriverArmor and receive review status by SMS. This is not required — you can also submit and get updates by email (violations@driverarmor.ai).

Checking the box above is optional. You can submit without it and we'll follow up by email — SMS is not required.

How You Opt In

DriverArmor collects consent through two channels:

Online Enrollment (this page)

You complete the form above, which captures: full name, phone number, an unticked consent checkbox (never pre-checked — you actively check it only if you want SMS), timestamp, and browser details. The consent record is stored with a full audit trail. Enrolling in SMS is optional and separate from using DriverArmor — your violation review works fully by email without any SMS opt-in.

Text Us First

You may also start by texting a photo of your violation to the DriverArmor program number. Sending us your document is a customer-initiated request for review, and we reply with status. You can reply STOP at any time to stop messages. The disclosures on this page (message types, frequency varies, message & data rates may apply, STOP/HELP, and our Privacy Policy and Terms) apply either way.

Prefer email? You can also send your ticket to violations@driverarmor.ai — no SMS enrollment required.

How to Unsubscribe

Unsubscribing from SMS does not cancel your DriverArmor account or affect any other service. You can still email your violations in and use the web dashboard. Only SMS messages will stop.

Data Handling

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.

Your mobile data is governed by our Privacy Policy. We do not sell, rent, or share subscriber phone numbers or text-messaging opt-in data with any third parties or affiliates for marketing, promotional, or advertising purposes. Your number is shared only with our SMS provider (Twilio) to deliver these messages. Wireless carriers (T-Mobile, AT&T, Verizon, etc.) are not responsible for message content or delivery.

Contact

DriverArmor — a service of J-Star LLC

Hagerstown, MD 21740

Email: support@driverarmor.ai — response within 24 hours